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We’re Hiring: General Manager

By February 25, 2019 No Comments

Location: Manchester city centre
Salary: £ Competitive
Hours: Full Time

Manchester Gin is approaching 3 years old this year and we are immensely proud of how far the business has come. We’re now one of the most awarded gins in the region and with continued growth, we have some very exciting plans on the horizon. This year we’re moving into brand new premises where we’ll be bringing a distillery, bar and restaurant under one roof. We’re therefore looking for an energetic yet organised General Manager to look after the customer facing side of the operation.

Key Responsibilities will include:
• Ownership of the P&L and KPIs for the venue, ensuring that these are clear and well communicated
• Be responsible for motivating the team including; hiring, training, scheduling, evaluating, and generally driving passion to ensure we deliver an unrivalled customer experience
• Ensuring that administrative activities (i.e. daily paperwork, payroll, stock take etc) are completed, compiled and checked for accuracy, and reported on where necessary
• Supervising opening and closing duties to ensure compliance and quality assurance of standards are maintained
• Develop and implement the calendar of social events and private bookings, plus manage the smooth operation of all events
• Driving sales and build relationships with local groups / businesses identifying appropriate marketing opportunities
• Controlling costs without compromising standards and customer experience
• Maximising the efficiency of resources during the day and evening
• Overall accountability for the smooth operation of the venue

The ideal candidate will:
• Have a proven track record of managing exceptional service within a fast-paced environment
• Come from a background of managing both food and drink operation, focused on quality
• Understand the importance of all relevant H&S and Food Standard legislation with full awareness of the implications that these have on the operation of the venue
• Have good financial / commercial understanding
• Be able to inspire, lead and build a team culture
• Have a passion for hospitality, food and drink
• Be calm under pressure and be able to resolve issues / problems quickly using logic and initiative
• Be a confident, professional and welcoming personality with a can-do attitude
• Lead by example and be highly communicative
We believe in recruiting the right person for the right role, nurturing and developing our team members and instilling our family culture that makes you want to come to work. If you’d like to be part of that team, email us as careers@manchestergin.co.uk