Cookie Policy
We use cookies and similar technologies to personalise and improve your
experience when you use our website, including:
keeping track of your shopping basket;
allowing you to login to your account;
remembering your preferences;
customising the website to be more relevant to you (like displaying prices in your
country’s currency); and
helping us make our website better by telling us what users like and don’t like.
This document explains what these technologies are, why we use them and your
rights to control our use of them. This Cookie Policy is incorporated into our Privacy
Policy. If you continue to browse the site without changing your settings, we’ll
assume that you are happy to receive all cookies.
1. What are cookies?
A “cookie” is a small text file that’s stored on your device when you visit a website.
All of your devices have different cookie settings. Cookies cannot be used to run
programs or deliver viruses to your device.
Some cookies are deleted when you close down your browser. Others remain on
your device until they expire or you delete them from your cache. These enable us to
remember things about you as a returning visitor.
For more information about cookies, please visit www.allaboutcookies.org.
Alternatively, you can search the internet for other independent information on
cookies.
Cookies can be set by us (“first party cookies”) or by selected other companies who
place cookies on our site to enable features or functionality to be provided on or
through the website you are using, such as advertising, interactive content and
analytics (“third party cookies”). The third parties that set these third party cookies
can recognise your device both when it visits our website and also when it visits
certain other websites or services. These service providers are subject to
confidentiality provisions with us to restrict their use and collection of any personal
data. However, please note that we do not control these third party cookies and we
suggest you read the third parties’ privacy policies to make sure you are happy.
2. Why do we use cookies and other tracking technologies?
We use cookies and third party cookies for several reasons. Some cookies are
required for technical reasons in order for our website to operate, and we refer to
these as “strictly necessary” cookies. Other cookies enable us and the third parties
we work with to track and target the interests of visitors to our website, and we refer
to these as “performance” and “functionality” cookies. For example, we use cookies
to tailor content and information that we may send or display to you and otherwise
personalise your experience while interacting with our website and to otherwise
improve the functionality of our services. Finally, third parties serve cookies through
our website for advertising, analytics, and other purposes. This is described in more
detail below.
3. What categories of cookies may be used?
The specific types of first and third party cookies served through our website and the
purposes they perform are described in further detail below:
Strictly necessary cookies
We need to use these cookies to make the website work and allow you to use some
of its features, such as tracking page navigation to assist with linking back to
different sections, signing up to a newsletter and enhancing security on site when
submitting forms.
You can set your browser to block or alert you about these (or any other) cookies,
but some of the site won’t work.
Performance cookies
These cookies are all about tracking site performance – we use them to do stuff like
count visits, provide debugging information and see where visitors are coming from.
Typically these cookies just contain a unique ID which allows us and third party
services to recognise you as you move about the site and interact with it. We (and
third party services) record all those interactions and tie them together using the
unique IDs in these cookies.
If you turn these cookies off it’ll restrict what we can provide the website should
continue to work.
Functional cookies
These cookies are used to deliver enhanced functionality and features which we
think are jolly valuable, but aren’t absolutely critical to making the website work (as
in, you should still be able to buy stuff with these turned off), and they’re set both by
us and third party service we use.
You can turn these off, but some things won’t work or won’t work as well.
Targeting cookies
They’re set by us and our advertising partners to help deliver targeted ads.
They may be used by us and our partners to build a profile of your interests and
show you relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet device.
If you do not allow these cookies, you will experience less targeted advertising, you
will still get advertising but it’ll be less relevant.
Social Media cookies
These cookies are set by social media services which appear on the site to enable
you to share our content with your friends and networks. They are capable of
tracking your browser across other sites and building up a profile of your interests.
This may impact the content and messages you see on other websites you visit.
Other tracking technologies
We and our third party partners may use other, similar technologies from time to time
like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are
tiny graphics files that contain a unique identifier that enable us to recognise when
someone has visited our website or, in the case of web beacons, opened an e-mail
that we have sent them. This allows us, for example, to monitor the traffic patterns of
users within our website, to understand whether you have come to our website from
an online advertisement displayed on a third-party website, to serve targeted
advertisements to you and others like you, to improve site performance, and to
measure the success of marketing campaigns. While you may not have the ability to
specifically reject or disable these tracking technologies, in many instances these
technologies are reliant on cookies to function properly; accordingly, in those
instances, declining cookies will impair functioning of these technologies.
Please note that third parties (including providers of external services like web traffic
analysis services) may also use cookies. Google also places and reads cookies on
the browsers of users of our website (and may also use web beacons and similar
technologies) to collect information relevant to the Google Certified Shops
Programme. We have no control over these third parties.
4. How can I control cookies?
You have the right to decide whether to accept or reject cookies.
Website cookie preference tool: You can exercise preferences about what cookies
are served on our website by clicking here.
Browser controls: You can set or amend your web browser controls to accept or
refuse cookies. If you choose to reject cookies, you may still use our website though
your access to some functionality and areas of our website may be restricted.
Disabling most Interest Based Advertising: Most advertising networks offer you a
way to opt out of Interest Based Advertising. If you would like to find out more
information, please visit www.youronlinechoices.eu.
Mobile Advertising: You can opt out of having your mobile advertising identifiers used
for certain types of Interest Based Advertising, including those performed by us, by
accessing the settings in your Apple or Android mobile device and following the most
recent published instructions. If you opt out, we will remove all data about you and
no further data collection or tracking will occur. The random ID we (or our third party
partners) had previously assigned to you will also be removed. This means that if at
a later stage, you decide to opt-in, we will not be able to continue and track you
using the same ID as before, and you will for all practical purposes be a new user to
our system
5. Changes to our Cookie Policy
This Cookie Policy was last updated in January 2024. We may update it from time to
time in order to reflect changes to the cookies we use or for other operational, legal
or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed
about our use of cookies and related technologies.